Frequently Asked Questions

Here are some of our frequently asked questions...

Do the courses incur a cost?

You can get free training if you’re unemployed and: claiming Jobseeker’s Allowance, in an Employment and Support Allowance work-related activity group. required to do training as part of your Universal Credit claim.

How do I enrol on a course?

On-line via our website. Find our enrollment page here.

In person by visiting our centre 9.00 am – 5.00 pm.

By telephone 01757 322017.

When does my course start?

Course dates and times will be issued at enrollment along with a timetable of study

Could I have some more details about the course?

If you need more information, please contact us on 01757 322017

Is parking available at the training centre?

Limited street parking is available around the centre. There is a pay and display car park 500 yards away from the training centre

What happens if I can't attend my class?

It is important to attend your class promptly and regularly but:

If you know you will be missing a class, please let your tutor know the week before if possible.

For last minute cancellations, please phone us on 01757 322017 and we will get a message to your tutor.

If you miss a few sessions without letting us know, our staff will contact you to discuss the situation. If you are having any problems which affect your attendance or learning, please let your tutor know as soon as possible.

We offer a range of courses - upskill yourself today!

View Courses

Testimonials